Domino Printing Accounts Payable Invoice Automation Case Study

The Company

Domino Printing

Domino Printing UK (a subsidiary of Brother Group) is the UK division of Domino Printing Sciences group – a company that develops and manufactures coding, marking and printing technologies and employs over 1200 people in the UK.

They specialise in developing the technology to print on or mark products you use or eat every day, including glass, eggs, PET trays, bottles, and cartons and work across a wide range of sectors including pharmaceutical, food, beverages, packaging and personal care.

For more information on Domino Printing please go to www.domino-printing.com.

Domino Printing Case Study

The brief

The invoice processing software Domino Printing had in place was outdated, invoices were taking hours to process, and the system was no longer being supported by the provider. This, coupled with old in-house servers that needed replacing meant they needed an improved invoice processing platform. The company processes 50,000 invoices a year in the UK.

The financial controller had her first experience of Mi Invoices when she attended an Arcivate webinar showcasing the software. Whilst she had a pretty good idea of what she needed, she was also well aware of the pros and cons involved in managing and changing a system.

After initially signing up and looking to agree a three-month implementation, the pace had to be speeded up significantly due to their existing system failing. In the October of 2019 we were asked if we could implement before Christmas and we’re proud to say we delivered in a 5-week timeframe, from kick-off meeting to ‘go live’. This is our fastest implementation to date.

The business already had an invoice scanning system in place, but it wasn’t efficient or effective, but it did mean Domino knew what they did want to achieve…

For more information on Mi Invoices download the

They wanted

A system that would support the growth of the company over the long term and support other divisions of the group across Europe

Provide greater invoice processing efficiency

Stable, reliant and functionally rich solution to meet their needs now and in the future

Provide a better interface with Oracle in real-time

Speedy implementation

Improving efficiency for team members by having fewer queries to chase

Improve first-time match rate

Responsive customer support

How Arcivate Helped

It quickly became clear that Mi Invoices could help solve the issues Domino had been experiencing.

As we knew the system they were using very well, we were able to pre-empt what Domino were going to say and show how Mi Invoices could overcome these issues. We were also able to reassure them that the Oracle interface with Mi Invoices would be much improved.

On day 1 we had a kick-off meeting, where we made sure we understood the set-up requirements, we then had a test environment ready in 1 week, followed by some customer configuration updates, training and a ‘go live’ date 5 weeks later.

How Arcivate Helped

Benefits to Domino Printing

Efficiency and compliance are the big winners. The document capture and OCR functionality is vastly improved and the number of queries the team is having to chase has decreased exponentially.

Mi Invoices gives them good visibility of where things are, what status something is at and whether it has been matched and processed through automation or requires intervention. There is an audit file created for every invoice, accessible via the EBusiness Suite Paper Clip functionality, detailing the history and journey of the processing of that invoice.

This all means that the accounts payable team has greater control over their invoice processing. They have a better snapshot view of financial information making reporting and budgeting easier to manage. The whole system is streamlined, and efficiencies have been gained across the business, which is particularly important as their business grows and gets more complicated.

Domino Printing is currently rolling out Mi Invoices to their operations in Germany, Switzerland and Sweden.

Efficiency and compliance are the big winners. The document capture and OCR functionality is vastly improved and the number of queries the team is having to chase has decreased exponentially.

“Right from the off we were impressed with how quickly Arcivate understood our challenges. They listen, they are open and honest, and they seem to pre-empt everything we are going to say and spot problems before we do. We can’t fault their responsiveness. They are real specialists in their field, which shows with their solution Mi Invoices and dedicated to delivering a top-notch service and we are now looking forward to rolling out the product to Germany and Sweden.”

Nicola Sayle-Smith

UK Financial Controller

Arcivate Mi Invoices SaaS Invoice Automation

For more information

If you are looking for an Oracle Invoice Automation partner who can help you with your Accounts Payable processes, fill in the form below or give us a call.